This unit of competency involves the skills and knowledge required to work with others whilst making a positive contribution to the effectiveness and efficiency of a team in a work environment, when under direct supervision. Limited responsibility towards others is required.

The unit applies to personnel working in public safety and is particularly pertinent to new staff in assisting with integration into the team culture of the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Contribute to team activities

1.1

Roles and responsibilities of team members are recognised

1.2

Contribution is made to identifying team goals and objectives

1.3

Work activities are completed to required standards and within stated timeframes, in accordance with organisational policies and procedures

1.4

Assistance in the completion of tasks is requested from other team members

1.5

Team members are assisted to ensure efficient and safe completion of tasks, in accordance with organisational policies and procedures

1.6

Participation by team members is encouraged and acknowledged

1.7

Changes in allocated roles and responsibilities are implemented, in accordance with organisational procedures

1.8

Team meetings are attended regularly, punctually and are contributed to, in accordance with organisational procedures

2

Share knowledge and information

2.1

Information related to work is communicated with team members to enable efficient completion of tasks, in accordance with the organisational policies and procedures

2.2

Knowledge and skills are shared between team members

3

Give and receive support toorfrom team members

3.1

Feedback or assistance is given to other team members in an appropriate and timely manner

3.2

Team members are supported in achieving organisational goals

3.3

Feedback from other team members is acted upon, in accordance with organisational procedures

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Not applicable

Team work